LSC Approach
Development Phases |
||
Discovery |
Visualization |
Activation |
| Uncovering provocative patterns and connections, gaining growth goals and focusing teams of people. |
Transforming research and insights into something tangible that teams can see. |
Charting a plan of action based on insights gained and producing final deliverables. |
| It is in this first phase that we begin to understand where opportunity is as we seek to gain customer insights in order to get to the core emotional and rational customer motivations. This discovery phase allows us to reach a significant level of customer/consumer understanding. |
Applied discoveries take shape during this second phase of development. Agency concepts are formed and client begins to see strategic focus and creative development come together. | A planned approach allows deliverables to reach their final destination on-time. |
How To Improve Agency & Client Communication
If you're an agency or client working together to support trade and consumer programming, then you've got to be working smarter, harder and more effectively. A few key steps to keep in mind for good group dynamics:
1. Client direction.
Keeping the agency moving in the right direction may require more information than you think. A hands off approach to creative solutions can be a shot in the dark. Spend time up-front and have the agency submit their plan with both client and agency input. See if the agency has a preferred process. If not, does the client offer any training that can educate the agency in how its company/groups function.



